Frequently Asked Questions | Science News

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Frequently Asked Questions

Subscriber/Member Services

How do I subscribe to Science News and become a member?

Subscribe to Science News right now by clicking here or give us a call at 800-552-4412. If you are outside the U.S. call (937) 610-0240.

Science News is published by the Society for Science & the Public. Your subscription includes a free one-year membership in the Society and supports our work to:

  • Inform, educate and inspire the public with science.
  • Publish Science News for Students free online for millions of students, educators and parents each year.
  • Produce our renowned science competitions that provide more than $6 million in awards to students, educators and schools annually.

Your subscription/membership includes:

  • An annual subscription to Science News magazine any way you want it: in print, online on your computer, tablet and smartphone or through the Science News app.
  • Unlimited access to ScienceNews.org, including daily news, blogs, premium content and archives back to 1924.
  • Updates from the Society so you can measure the impact of your investment and see the results of your support.

I didn't realize Science News was a nonprofit. Are there other ways I can help?

Absolutely! Learn about all the ways you can support the Society and Science News on our Ways to Give page.

How do I renew my subscription?

You can renew your subscription through our Renew page or by calling our Member and Subscriber Services Department at (800) 552-4412. They are available Monday - Friday, 9 a.m. to 5:30 p.m. ET.

How do I update my address information?

You can update your subscription information via our customer service page or by calling our Member and Subscriber Services Department at (800) 552-4412. They are available Monday - Friday, 9 a.m. to 5:30 p.m. ET. You can also e-mail us at subscriptions@sciencenews.org. Please include both your past and your new address in the body of the e-mail.

How do I give a gift subscription to Science News?

Give a gift subscription to Science News right now on our Gift page. Or give us a call at 800-552-4412. If you are outside the U.S. call (937) 610-0240. You'll have the option to send an e-mail or postcard letting your recipient know about your gift.

I have other questions or concerns. How can I contact your Member & Subscriber Services team?

Online:
Use the links below for subscriber/member services:

By e-mail: subscriptions@sciencenews.org

By telephone:

  • (800) 552-4412 (U.S.)
  • (937) 610-0240 (outside U.S.)

Our Customer Service staff is available Monday through Friday 9 a.m. to 5:30 p.m. ET.

By mail:

  • P.O. Box 292255
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If you are a current Science News subscriber, we may require your current subscription information as it appears on the mailing label, renewal notice, or invoice in order to access your account.

How do I order back issues of Science News?

Every past issue of Science News since 1924 is available for purchase.

How do I know an invoice or renewal notice I've received is legit?

It has come to our attention that a number of unauthorized subscription agents are sending mail solicitations in an attempt to acquire new subscriptions and renewal orders for Science News. Many of the mailed notices have "Notice of Renewal/New Order" in the upper right-hand corner. These subscription agents are not approved to represent Science News, and may be offering Science News at a dramatically inflated price.

Please only renew through Society for Science & the Public or one of the authorized sellers of Science News listed below:

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Science News and Society for Science & the Public limits its financial liability of all subscription orders to the amount received for the subscription order. For agency orders, our liability is limited to the amount a subscription agent remits to us for a subscription. If you choose to cancel your order during the course of your subscription, we will refund the value of the unfulfilled portion of your subscription directly to you unless your order is an agency order. In the case of agency orders, the value of the unfulfilled portion of your subscription order will be remitted directly to the subscription agency who remitted the order. Science News and Society for Science & the Public are not responsible for any damages, costs, or loss arising from a subscribers' transaction with subscription agents.

If you receive a subscription offer for Science News that doesn't originate directly from Science News or from the list of authorized subscription agencies noted above, we will not honor the subscription request. Furthermore, unauthorized agencies may charge you processing and other fees that are in addition to the subscription cost and that you would not otherwise incur if you purchased directly from Science News or an authorized agent.

Some Science News subscribers have recently received unauthorized “renewal notices.” These deceptive notices have been sent by independent solicitation companies without the approval of Science News or its publisher, Society for Science & the Public. Their renewal rates are generally higher than our usual rates. Companies operate under numerous names but might include Publisher Payment Center and Associated Publishers Service.

Any notice from Science News will always include our logo, refer to your account status and request that payments be made to our processing center in Kettering, Ohio. Checks should be payable to Society for Science & the Public. If you receive a notice that doesn't appear to be from Science News or an authorized agent, do not respond to it. If you have questions, call customer service at 800-552-4412 or e-mail subscriptions@sciencenews.org

 

Digital Resources & Troubleshooting

Where can I find your website terms and policies?

Do I need to be a subscriber to view the full content of all Science News articles?

While many of our articles are freely available on our website, some articles – and all our archived content – do require a paid subscribing membership for full access. If you would like to purchase a subscribing membership, you can do so here.

I'm a subscriber but I don't have a login for your website. How do I create one?

You can create a user account on our website here.

I’m having trouble with my login for the Science News website. What should I do?

Please try requesting a password reset by entering your e-mail address here. If you continue have trouble, e-mail us with your full name, complete mailing address, and the e-mail address associated with your account and we will be happy to assist you.

I see the term Amazon Services LLC Associates Program on your site. What it that?

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program that lets us earn fees by linking to Amazon.com and affiliated sites.

Does Science News have a policy on online comments?

Yes we do. Here are the guidelines:

Please do:

  • Share your feedback, questions, relevant observations, and additional information.
  • Engage in collegial discussion or debate about the topic of the post.
  • Keep comments brief and to the point.
  • Flag inappropriate comments, either via the tools provided on the platform or by e-mailing privacy@societyforscience.org.

Please do not:

  • Attack other commenters.
  • Use profanity.
  • Use language that is libelous, defamatory, obscene, threatening, offensive, demeaning, derogatory, disparaging, or abusive, or post links to content that contains any of this language.
  • Degrade others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, disability, or other classification.
  • Make remarks that are off-topic.
  • Write lengthy comments beyond the scope of the original post.
  • Post spam.
  • Post commercial messages.

See the full guidelines for comments on online communities, social media and the website here.

Do you have an RSS feed?

Yep! Here's our RSS feed.

Does Science News offer a digital replica (PDF) edition?

We do! You can purchase a digital only subscription. Print subscribers can opt in to receive the digital replica edition by contacting our subscriber/member service department at (800) 552-4412 or by e-mailing us. You’ll receive a notification e-mail every other week with a link to access the latest digital replica edition.

Does Science News have an app?

Again, we sure do. Subscribers can download the app for free on Apple, Android devices, and the Amazon Kindle Fire.

If you’re a subscriber and having trouble downloading the app, please e-mail us with your full name, complete mailing address, and the e-mail address associated with your account and we will be happy to assist you.


About Science News

About Science News

Who publishes Science News?

Science News is published by Society for Science & the Public (formerly Science Service), a nonprofit 501(c)(3) membership organization located in Washington.

How often is Science News published?

Science News Magazine is published biweekly in print and digital editions. We publish one double issue in the months of January, April and August so your one-year subscription includes a total of 23 issues. Our website is updated frequently with breaking Science News and includes the option to subscribe to e-mailed newsletter headlines.


Contact the Editors

How do I send a letter to the editor or comment on a recent article?

You can reach our editors via e-mail (editors@sciencenews.org) or send a letter to:
Editor, Science News
1719 N Street, NW
Washington, D.C. 20036

How do I submit a book for review?

Please send books to be considered for review by Science News via e-mail or to:
Editorial Assistant
Science News
1719 N Street, NW
Washington, D.C. 20036

Please include "Book Review" in the subject line.

Book review policy: We will only consider books if they have been published in the current calendar year, or within two months of when the book is submitted. Please send review copies only of books, no more than six weeks after release. If the book is chosen for review, the book publisher will be sent two copies of the relevant Science News issue by regular mail.