Real-world medical questions stump AI chatbots

Chatbots had worse results than a Google search because of how volunteers prompted them

A hand holds a phone. The screen shows part of a conversation with a chatbot about medical questions. Pills, bottles, flowers and a glass of water are in the background.

State-of-the-art AI chatbots didn't perform well when real people asked for help assessing a medical problem.

Peresmeh/Creatas Video/Getty Images Plus

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