Assistant chief firefighter Allen Hay was off duty the day terrorists flew hijacked airplanes into the World Trade Center buildings. By the time he reached the scene, both the North Tower and South Tower had collapsed, killing at least 2,550 people and spewing thousands of tons of debris onto the streets of New York.
Hay was given the task of attending another burning building surrounded by debris from the twin towers, Building 7 of the complex, which was still standing. “I don’t want any more buildings collapsing,” he recalls his supervisor telling him.