Social judgments take touching turns

Tactile sensations can sway people’s negotiating tactics and first impressions

Don’t be shocked if car sellers soon decide to seat prospective buyers in beanbag chairs, or maybe in La-Z-Boys. Soft seats subtly steer people away from driving hard bargains, a provocative new study suggests.

Objects’ tactile qualities, such as a chair’s softness or hardness, automatically call to mind associated metaphors, such as flexibility or rigidity, say MIT psychologist Joshua Ackerman and his colleagues.